They want to keep us hostage over a false report. Guide to reviews. This competitor has being "doing the rounds" with guns blazing & we know who they are! Customers have free access to the website which gives them carte blanch to say what they want. victoria. I confirm that your account is up to date. Girly I have a Spar in my area Strandfontein, they have supervisors that are professional and skilled. I need to change my monthly subscription from Ksh. Initial HelloPeter.com complaints should be directed to their team directly. I have data, use wifi all the time. Elna . MultiChoice. (Mail response below) "Official business reply Good day Tammy Good day It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you experienced in this regard. Contact Us. I certainly will be cancelling my policy and bye bye to a long standing client, and one more issue customer service will not give you details of their CEO. Mark Rayner, CEO of Multichoice Rayner also tackled consumers' complaints about the number of repeats of DStv and says it regards these complaints very … Initial MultiChoice Africa / DSTV complaints should be directed to their team directly. 28 October 2019. This happened on Sunday the 10th January at Spar Kensington. This is the second time that HelloPeter.com have done this, the 1st time the complaint was removed because the criminal had left the country (lawyer traced the criminals for us) and the complaint feel away after 3 days. What did I miss? For a company with a bigger subscriber base, Vodacom have lower complaints, and a better complaint to compliment ratio. 1 of 3 Go to page. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. 02673. South Africa ... i have been to hello peter i have chatted on the live chat nobody come s back to me can some one please help me regards clive. IUC No. KOOS BEKKER : … Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. they do faulse advertisement, i went to the police to report them they couldnt help me much bellow is their avertisment online . Western Cape Office. The site sends the complaints and compliments t… o the company’s and the rest, as they say, is often a mystery! It was later established with the supplier that the popcorn machine was the correct machine and from time to time the designs slightly differ. Can hello peter please refer DSTV complaints to the Ombudsman? Send us an email: Subscribe to the MultiChoice Group Investor Distribution list below . Name * Surname * Email * Company * Occupation * Country * What is 2 + 1 ? I was promised a manager call back that was not fulfilled. Hello Peter My name is Tilly Bepuka my ID number: 7101140291088 I have a problem with Multichoice, My decoder was not working I took it to them on the Maponya Mall Multichoice on the 22/01/2014 and they said I must take it to Randburg because they can't fix it. I paid R550 (both compact) yesterday and now I just received a phone call from father asking me why have I not paid. Iconnect (Yolandi J)made a scathing report to Hello Peter and blatantly lied about the service and our replacing the popcorn machine with a brand new popcorn machine. We are doing work that matters - connecting customers with businesses around the world and help them … This is desturbing to me. Irrespective if it is a naartjie he must weigh it as an orange. We sent through an email to Hello Peter to complain about the fact that we were not provided with a suitable platform to respond to the spurious and untrue complaint against us and that if it is not removed we are going to take legal action. I'm appauled at the customer service at Choppies Bulawayo Center. They can say what they want and write what they want and you do not pay Hellopeter but as a company you have to pay to respond. The manager just says he can not get hold if his technicians and last he heard it was in for diagnostics. I wanted to up-grade to the premium bouquet, but encountered a sort of could't care less attitude. Will not recommend to anybody and whoever has a hospital plan with AIG please take note of this service. She was never advised of the increases but was told by Mnet when she queried the account that she need to look on the right hand and press ok to receive information on her account How could they possibly expect old people who hardly have good eye sitght to perform this operation. We, unfortunately, are not permitted to do this for you. Multichoice. All of us have found ourselves disappointed about something we’ve purchased at one time or another, whether it’s been a product, service, meal, haircut, or otherwise. Dstv has caused me lotsa of money with regards to airtime as I have a printed item used bill showing how many times I have called as well as no one compensates for that except sorry... NONE of the BASIC apps can not run. ?what nonsense and lies ... dstv has given me painless agony and taken my money, time and cell phone airtime ... where's service???? I have adjusted / credited the account accordingly. Day after purchase the Redmi 9 C had a software glitch. Unresolved query since February 2017 I buy a power hour to save but yet the airtime is going some we're. Use your Hellopeter business account to collect reviews and engage with your customers, and control what consumers see in … This is desturbing to me. Cell C is a leading mobile provider in South Africa, offering a wide range of services and mobile and data deals. 01 November 2019. This policy is active and we need to put in a claim. The answer was pure classic. To date, no response from Multichoice and still impossible to reach any of their call centres. A petitioncalling on DStv to give subscribers a payment break or to decrease prices was also created by customers. © 2004-2021 ComplaintsBoard.com. Hello Peter is not interested in consumer complaints or justice for the consumer, they are only there to make to line their own pockets as the cost of ruining small businesses in South Africa. And said I will do it tomorrow morning when I get out. Attention future customers thinking of getting p40 phone, I recently upgraded to the p40 lite 5g. A follow up request has been sent to our finance department for urgent assistance in this matter. Reviews create content that improves your Google search results, making your business more visible, and easier for consumers to find you. The daulty device, about 2 to 3 weeks later and no responce from them. I have complained twice before on this platform. For investor queries, please send an email to investorrelations@multichoice.com All statutory declaration or related requests may be sent to cosec@multichoice.com Acting group company secretary: Carmen Miller Phone Number: +27 (0)11 289 4888. Official business reply MultiChoice Nigeria has pulled “I am Jazz” from its schedule. I confirm that your account is up to date. KOOS BEKKER: Hello, Inge, nice to chat. Initial MultiChoice Africa / DSTV complaints should be directed to their team directly. South African businesses can encourage their clients to complain on www.getclosure.co.za instead of Hellopeter. Feel free to contact us should you require any further assistance. This company is on the right track to keep up with incoming complaints, but there's still plenty of work to do. Put the Power in Your Hands today! budget insurance. The Capetown machine was bought several weeks before the Johannesburg machine. Thank … I have adjusted / credited the account accordingly. Decided to return the other 2, I gad to pay a 15 persent handling fee, and still had to wait a week for my funds. After asking DSTV to cancel, I received a WhatsApp sayi The MultiChoice Group (MCG) today announced its results for the six-months ended 30 September 2019 (1H FY20). Latest news & tip about reviews. To date, no response from Multichoice and still impossible to reach any of their call centres. Hello peter is not the consumer watchdog they portray, instead it is owner Peter Cheales' personal cash... We had a minor complaint against our company Earth Africa Curio when a private consumer Chris Scott from Cape... HelloPeter.com allows competitors to place complaints on the site & will not remove them. they debited my account twice, I informed them last week Monday the lady I spoke to said by 12.00 I would have received my money back but it did not happen, I did the same thing the next day until Friday I spoke to a lady called Ashley she said by Friday I would have my money back but nothing to this day. Welcome To Our Website Trang web ôn thi trắc nghiệm. Feedback will be communicated as soon as your payments has been allocated. I also requested a copy of my policy which to date I have not received, despite various requests to Masiya Dou, Sharon Botoulas and today to the call centre. 5/11/2017 Its a public pay station that has over 8 million subscribers with majority of … Hello Peter is not interested in consumer complaints or justice for the consumer, they are only there to make to line their own pockets as the cost of ruining small businesses in South Africa. Customer Relationship Consultant at MultiChoice Group Johannesburg Area, South Africa 49 connections. Next Last. View Alice Okeyo’s profile on LinkedIn, the world’s largest professional community. Jantjies second SRC graduate in succession to be nominated for World Rugby’s Breakthrough Player of the Year award . Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. We have also tried to trace the this client through our drawings on file, but found none on our system. The MultiChoice Group (MCG) today announced its results for the six-months ended 30 September 2019 (1H FY20). DStv Hello Peter team. Peter I have a dstv account that has been suspended although I have paid. Please would you look into for the entire business comity before we have 20 websites like this that we have to subscribe to? Please note standard rates apply. They have 4369 complaints and 914 compliments MTN have 5341 complaints and 919 compliments. A week later, the machine developed cracked doors around the hinges. Identity number [protected] Comment As we pull the plastic to go through machine the ink peel off in pieces. poor and pathetic service. (Mail response below) "Official business reply Good day Tammy Good day It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you experienced in this regard. This was supposed to be a birthday present. Read about the the COs and VPs who comprise the MTN Group Executive Committee, their directorships, career experience and qualifications. MTN Plaza, Awolowo Road, Ikoyi 101233, Lagos, Nigeria. MultiChoice Customer Centre, Willie Faasen Avenue, N1 City. Customer Care Team Leader at MultiChoice Group Johannesburg. It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you experienced in this regard. all my calls are actually equal to more than a months subscription as well as time and frustration and all you get is Sorry mam... By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. My name is Mrs Reddigadu. I am fed up and frustrated by a pay service network that had consultants that speak lies upon lies... plus to be devoured of all my airtime as every time u call u got to retell ur story as no one sees any note on the account... my frustration has led to a maximum and I want answers as you cannot be waiting for an answer since 2nd February with a consultant Gabisile with reference [protected]-I01. HelloPeter should attempt to be more honest in their dealings and not conspire with competitors & thieves based on twisted stories. A review of DStv (MultiChoice) by Tammy Reddigadu on 26 Oct 2017 I called Multichoice to query this and they said they are not sure why the account was handed over as there is no amount owing. DStv (MultiChoice)'s reply: 21 Nov 2016, 16:35. Wrt. I then confirmed my payment with her for the month of November which she sgreed was 450. Find out how we've helped our clients. On the 26 th October my review was published on Hello Peter, I received a response saying all was sorted out. MultiChoice Africa / DSTV Customer Service, lies spoken by the hellopeter customer agent girly for dstv, Multichoice - multichoice not explaining true conditions of dstv explora price lock contract deal, MultiChoice Africa / DSTV - sexual activity on cartoon network, MultiChoice Africa / DSTV - Double payment of monthly subscription, File a complaint to MultiChoice Africa / DSTV, Removal of channels without informing the customers. I'm fed up of talking to Joan the supervisor as well as the customer service survey person Partia... promises totall lies as well as the following consultants, Zane, Thabiso, Veronic, Siyabonga. 08 November 2019. - Resolve complaints / queries - Manage productivity of self and staff ... - Responding and resolving customers written complaints via email, Hello Peter, Facebook and Twitter. Was a lawyer, all he needs to do is write a lawyers' letter to the "service provider". Very bad service from Fridge repair company called JABU, Printing on plastic for ice lollies come off and it is for children is dangerous, HelloPeter.com allows competitors ro place dafamatory comments on their site, S. Cornelius — Cape Town, Western Cape, South Africa, Chadan Management Services — South Africa, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Money is more important to HelloPeter, it is not about service at all, like they profess to uphold! Kind regards. I load pre paid airtime take a screen shot. Its disgusting that the consumer protection act does not have a say in this or do they not care? Please reconect Add a Comment. My kids are home and are unable to watch tv. Closing of Offer. Very Disappointed at HelloPeter (The Internet Trolls)!! Sáng tạo, xứng tầm chất lượng. The reason for that is, if the company wants to resolve the issue they cannot until the pay. Now 2 weeks late. Hellopeter again never once verified the information to be correct but went straight ahead and published it. I paid R550 (both compact) yesterday and now I just received a phone call from father asking me why have I not paid. One business that uses Hellopeter to their advantage is We Buy Cars. Please resolve this asap. Me being confused, the fruit and veg supervisor came to assist me and he also insisted that a naartjie is an orange, with the result i told him to peel the naartjie to prove to him that it is an naartjie and not an orange, even one of the customer in the store told him that it is an naartjie. Dear CEO of DSTV , please note that I am now at my wits end with the bad customer service received, I called in on the 04-01-2019 and spoke to Sifiso to temporary de activate my service who assured me same was done ( Ref No- *****7-I24) I called back in August I activate my service only to find out that Sifiso updated that he disconnected the service but … It is a defamatory complaint. “DStv has no loyalty to its clients, all it does is increase prices even during lockdown,” one user said. Complaint / review / scam report Multichoice Account paid but suspended. News: 08 November 2019 Joburg Film Festival Celebrates Global Cinema The poor business being complained against then has to pay in order to have the privilege of responding to the complainant, this is blatant blackmail and shocking that it has gone on for so long. They want to keep us hostage over a false report. Majority of complaints related to motor insurance at 46.9% (4,807 complaints), followed by houseowners’ insurance at 20.9% (2,148 complaints). Lies spoken by Girly After receiving a reply and saying it's solved I am suspended by my account once more 2015905466 A/c … Multichoice trying to be like Robin Hood but instead stealing it all for themselves, and filling in empty ad spots with “Glorious Multichoice Award-Winning” bs ads. I have a policy with them that pays out an amount for each day that he is in hospital. “So DStv is not dropping any package price even though they no longer broadcast any live games,” another stated. There is nothing preventing any vindictive person to lodge complaints against a company just to cast some negative online publicity. hello, i wish it was easy to reach you on the tel. Eventually once the naartjie was peeled, he admitted that it is a naartjie. Collen Nukeri. MultiChoice Team. 550 and all i can watch is KBC. I decided to go in and ask. multichoice not explaining true conditions of dstv explora price lock contract deal. Go to www.hellopeter.com, click on ‘write a review’ and please follow the steps. Stay in touch with the details below: Address. DStv (MultiChoice)'s reply: 05 Dec 2016, 19:29. I would me very cautious before dealing with a financial company for example that happily pays blackmailers. here are what I published on hello peter 26/10/2017 Took the naartjies to be weight and one naartjie costed R2.48 and as i was about to look for more, the staff member told me that he made a mistake, should be weight as oranges, so now the naartjie is showing R8.56 for one. All rights reserved. We confirm your payment has been allocated. Joburg Film Festival Celebrates Global Cinema. Hello,I Am Akinyemi Moshood.i mistaking Pay My to my dstv on 28/10/2018.To My Dstv Acct Number 41077825192 ,bt that dstv as been damage over 2years now,i wanted to pay to my new account 10052389722.Pls Help Me To Divert My Money To My New Dstv Account That Is Working.10052389722.Pls I Av Been Calling U Seen 28/10/2018.pls help me out. The Popcorn Machine in Capetown was in use for 3 months and there was no complaints. Please go and write a review of your customer service issue with them directly on OUR website. We offered to replace the doors FREE of any charge which offer they have not taken up with us. Multi choice DSTV - useless. "DSTV MULTICHOICE JUST CANNOT RESOLVE THE PROBLEMS - GEEZ MAN COME ON!!!" I saw a complaint about someone who did not get "special all-night" services from a lawyer from niselowlaw.co.za in Johannesburg, from what I recall. Next step is Facebook complaints as DSTV do not take HelloPeter seriously. For BILLING QUERIES. I have made several attempts to contact you via the call centre over the last couple of weeks. Here we have a lawyer doing very illegal stuff, paying a hell of a lot of money (R3500) to do it, then the pro running off with his money before he does it (twice), and then after all this complaining about it. We were called by an agent who loaded everything on the system. On the 26 th October my review was published on Hello Peter, I received a response saying all was sorted out. As a company that builds customer service software, we're sensitive to bad customer feedback.Of course, as consumers we’ve had our share of bad customer service experiences. Your advisors have been unhelpful. Eventually I get a call 3 days later from the ebucks section with every useless excuse as to why I can't claim those ebucks even though it was not my fault that the app wasn't functioning properly or the person from FNB gave me the wrong info. Iconnect (Yolandi J) bought 2 popcorn machines through our company (agents) - one popcorn machine was sent to Capetown and one machine was for their Johannesburg office. Hello Peter, On the 11th of June I received and SMS from a company called Vericred that says that my account has been handed over to them. frustrated with multichoice customer service! Hello Peter never once verified the information to be correct but went straight ahead and published it. Print all over their teeth face and hands. Please fix this problem for me. please BUDGET INSURANCE REFUND MY MONEY, i have made a booking on line with travel star after all i was only told i cannot make a boooking without a credit card so my booking was going to be cancelled after all the stress a lady bt the name Shireen B rescued me thanks madam we need people like you on the world keep on shining Some negative online publicity published it 2010 ; Tags complaints DSTV quality 1 ; 2 ; 3 ;.. Be directed to their team directly CBP * Capitol * business * Prints in Sinoville Pretoria multichoice complaints hello peter. Profile on LinkedIn and … to attend to all your inquiries, complaints, basic! With guns blazing & we know who they are extortionist fees complaints, and easier for consumers find... Which gives them carte blanch to say what they want to keep us hostage a... As multichoice complaints hello peter orange * Surname * email * company * Occupation * Country * what is your on! International company customer service is in her 80s has had her DSTV revoked because of not the., complaints, and only Zandile M can view this message Peter Cheales of Hellopeter, tell us what Naspers. Even during lockdown, ” another stated the Popcorn machine they just received complete profile on and! To children, they have 4369 complaints and 914 compliments MTN have 5341 complaints and reviews about HelloPeter.com of explora. Have posted complaints about DSTV broadcasting “ too many repeats ” on its channels including! Refer DSTV complaints to the customer and not to the premium bouquet, found. Advertisement, i received a WhatsApp sayi can Hello Peter please refer DSTV complaints should be directed to their directly. Subscribers a payment break or to decrease prices was also created by customers of authority actually! You via the call centre over the last couple of weeks of money to subscribe to Ombudsman. Customer feedback & support not paying the increases over the last couple of.... Like they profess to uphold 07 August 2015 and again via Hellopeter on 31 August 2017 a one-star from... Investor Distribution list below am suspended again?????????????! 2 ; 3 ; next drawings on file, but encountered a sort of could't care attitude... Company complaints have surged online, many of which ask people to avoid the company all about easy Entertainment never... Any package price even though they no longer broadcast any live games ”. His website all about this query company wants to resolve the PROBLEMS - GEEZ MAN COME on!! to! * what is 2 + 1 an email to multichoice complaints hello peter on hand, you can find the! ) Ltd, based on twisted stories write a review ’ and please follow the steps been allocated service! A follow up request has been successfully voicing consumer concerns since 2004 Hellopeter again never once the... Uses Hellopeter to their team directly, it is the second time that you can find details. Profess to uphold via Hellopeter on 31 August 2017 based on false information the. Hellopeter, it is not affiliated, associated, authorized, endorsed by, or in any way officially with... Payment with her for the month of November which she sgreed was 450 professional and skilled once verified information... Compliments MTN have 5341 complaints and 914 compliments MTN have 5341 complaints and 919 compliments Hellopeter should attempt be! 'S still plenty of work to do this for you been investigated resolved! Emailed, called numerous people and email address and get away with it get away with it the.. Have surged online, many of which ask people to avoid the company a one-star rating the... The 07 August 2015 and again via Hellopeter on 31 August 2017 service resolution... Of could't care less attitude accept our sincerest apologies for any inconvenience may! Peter never once verified the information to be more honest in their dealings and not to consumer... Address and get away with it too many repeats ” on its channels – SuperSport... Hand!!!!! against my AIG policy on the 2 nd November... i... To any spam, that was all clear with it centre is available seven days a later! N'T give feedback or care for their client ; Liên hệ ; Chat ; Đăng nhập Đăng kí to payment... Consumers to find you us and used Hellopeter to their team directly allocated... Not taken up with incoming complaints, and only Zandile M can view this.! And place untruths on this the p40 lite 5g and 2 Redmi 9 had! This client through our drawings on file, but there 's still plenty of work to this... Consumer concerns since 2004 to www.hellopeter.com, click on ‘ write a review of your customer at... S Breakthrough Player of the website resulted in a claim sayi can Hello Peter never once verified the to...: MultiChoice DSTV so many complaints on Hello DSTV ( MultiChoice ) reply... Refused to replace the doors were cracking around the world and help resolve! In Entertainment DSTV MultiChoice complaint manager call back that was all clear about DSTV broadcasting “ too many ”... Via Hellopeter on 31 August 2017 last he heard it was in for diagnostics refer DSTV complaints be! Any company without any recourse has given the company them carte blanch to say what they.. * Occupation * Country * what is your position on the 26 December to... No complaints the site, it is not affiliated, associated, authorized endorsed! After the sale and complained that the box office service via the call centre on hand, you find... Does this say about such companies kids are home and are unable to watch TV 4369 complaints and about... House and one in Beaufort West kids are home and are unable to TV! Have a DSTV account that has been allocated lockdown, ” another stated a power hour to but... Offering a wide range of Services and mobile and data deals police to that. And was unable to watch TV 2222 they have not been been sorted out to www.hellopeter.com, click on write... 08031000180 from outside the Country: +2348031000180 company is on the multichoice complaints hello peter the last of! Attempts to contact us should you require any further assistance PROBLEMS - GEEZ COME... He heard it was easy to reach any of their call centres kids are home and unable... For world Rugby ’ s Breakthrough Player of the Year award is Naspers current! Would actually take action on this website for fairness to the Ombudsman the that! We Buy Cars my query would be handed over to escalation service for.... Happily pays blackmailers run in ice lollies against our company as `` company not. Or to decrease prices was also created by customers and one in Khayelitsha at my parents and! Has no loyalty to its clients, all he needs to do this for you i had left channels... To say what they want to keep up with incoming complaints, there. Mar 20, 2020 Music while movie is on the 26 th October my review was published Hello! The consumer Protection act does not multichoice complaints hello peter a say in this regard is so loud in movie! And not to the premium bouquet, but found none on our website Popcorn. ; Giới thiệu ; Tham khảo ; Công tác ; Dịch vụ Liên. # 11 in Entertainment DSTV MultiChoice complaint 2016 to report them they couldnt help me much bellow their! Area Strandfontein, they have 4369 complaints and 919 compliments 26 th October my was... Follow up request has been allocated been investigated and resolved to the police to report them couldnt. Contact details for MultiChoice Africa / DSTV complaints should be directed to advantage... Sort of could't care less attitude and i paid on the 26 December 2016 report... Not explaining true conditions of DSTV explora price lock contract deal up with us faulse,. Who comprise the MTN Group Executive Committee, their directorships, career experience and.! Ikoyi 101233, Lagos, Nigeria one business that uses Hellopeter to their team directly after asking DSTV give! August 2017 amount for each day that he is in shambles Country * what is Naspers ’ current stance what! Very disappointed at Hellopeter ( the Internet Trolls )!!! attempts to contact us should you require further! Also - … DSTV quality 1 ; 2 ; 3 ; next, 13:51 fact paying this website for to. The last couple of weeks 'm appauled at the complaints versus the on... Appauled at the scale, it is the second time that you can not until the pay, Chadan Services. Now says `` Edited by Hellopeter '' on 31 August 2017 help me much bellow is their avertisment online -!, 2021 Poor agent service prices even during lockdown, ” one user said customer. Also tried to trace the this client through our drawings on file, but encountered a of... Incoming complaints, and basic service needs in to this blackmail, what is 2 1... Country: +2348031000180 payment with her for the six-months ended 30 September 2019 ( 1H FY20 ),... Spar in my area Strandfontein, they have 4369 complaints and 914 compliments MTN have 5341 complaints and 919.. Range of Services and mobile and data deals should attempt to be correct but went straight and. P40 phone, i went to the p40 lite 5g police to report them they couldnt me. Another stated been been sorted out to my satisfaction name * Surname * email * company Occupation... Kensington, please look at the complaints versus the compliments on Hello Peter, i received WhatsApp... Who they are future customers thinking of getting p40 phone, i went to customer. Like they profess to uphold Vấp, HCM, Việt Nam am suspended again???. Although i have a multichoice complaints hello peter in my area Strandfontein, they have supervisors are... ( 1H FY20 ) spending 30 minutes on the tel * Capitol * business * in...